Finding a Property
Arranging a viewing
If you would like to view one of our available properties, please contact the office on 0131 226 7733. We are open from 09.00 to 17.00 Monday – Friday. We’ll try and arrange a time that’s convenient to your schedule so evenings and weekends are possible as well as normal office hours.
Taking a property
If you are interested in taking the property, you will need to come into the office and pay a holding deposit by debit or credit card (please note that we don’t take cash or cheques). At this point we will reserve the property for you and stop advertising it.
To begin the process we will give you our Deposit Guidance Notes to complete. These must be completed and returned to the office with the relevant information within 48hrs. If the information is not returned within 48hrs the property may be re-advertised.
We’ll send you a letter confirming the proposed tenancy details and submit the details given in your Deposit Guidance Notes to Let Alliance who will contact you to begin the online referencing. It takes about 5 minutes to complete and Let Alliance will normally give us a response within 48hrs. You will also be given the opportunity to get a no obligation quote for insurance when completing the online form.
If you choose to have a guarantor they will also complete the online referencing form along with the Standard Guarantee document included at the end of this letter.
When your references have been approved you’ll be contacted by the office to confirm a ‘check in’ appointment. This will be confirmed only when the referencing process has been successfully completed. We’ll carry out pre-tenancy checks once you have passed referencing and before you move in to the property; therefore, your actual move in date will be confirmed at this point, and may vary from the proposed tenancy start date.
If your referencing fails, you will need to arrange a guarantor, who will complete the online referencing and sign a guarantee. If you are unable to arrange a guarantor, we are, under certain circumstances, able to proceed with the let, providing additional criteria and payments are met.
If you or your guarantor’s referencing fails, we will return your holding deposit. If it is because of inaccurate or false information, we reserve the right to re-advertise the property and you will also lose your holding deposit.
If the referencing is in order we will arrange two appointments for you: The first will be at our office to sign the lease as unfortunately we are not yet able to esign leases in Scotland. For this appointment you will also need to organise the following:
- Rent for the month (pro rata if not moving in on the 1st).
- Deposit equivalent to 150% of the monthly rent. (The amount of the holding deposit will be deducted from this amount.)
- You will also be given a standing order mandate which contains all the information you will need to set up your rental payments through online banking. Alternatively you can simply complete it and hand it to your bank.
- We will need confirmation that you hold insurance cover for Accidental Damage to the Landlord's property.
All funds must be paid and evidence of insurance given to your Property Manager by the start date of your lease.
The second appointment we will arrange for you will be at the property with the inventory clerk on the day you intend to move in. This is generally, but not necessarily, straight after your office appointment, on the first day of your lease. Your property will be checked before you move in and a detailed inventory prepared by an independent APIP qualified inventory clerk company. They will go through the inventory with you on the day and then email you a link to the completed document.
There may be some anomolies which you do not notice on the day so you will be sent a link to log any anomalies within 7 days of the start of your lease along with the inventory. Everything should be in working order, but if there are any maintenance issues please let our maintenance team know through the link below and it’ll be fixed quickly.
The tenancy will be registered with the council for council tax and with the utility supplier for gas and electricity by us, but you will need to arrange telephone, broadband and cable yourself. Please check with the provider before you sign a lease as not all properties have these facilities available. Television licences and communal charges such as stair cleaning and gardening are additional payments that you may have to pay in addition to the rent and council tax.
The service is available 24/7 and includes contact details for out-of-hours emergencies. Our fix times are 24 hours for urgent works and 7 days for non urgent works. Don't forget that fix times can be delayed if the maintenance team have to order parts or if we require your landlords approval to complete the works.
Let us know when you want to move out at least two months before your tenancy expires for fixed leases and two months before you want to move out for rolling leases. The process is very straightforward and we will send you all the information you need regarding the process when we receive your notice to quit.